Leading Home Security Provider Sees Huge Benefits Leveraging Text Communications

Leading Home Security Provider Sees Huge Benefits Leveraging Text Communications

Texting offers immediacy and convenience, highly desirable traits when it comes to engaging with the provider of your security and home automation system. Converting 10% of their inbound phone-based customer contact to a digital messaging experience in 5 short months, Brinks saw a noticeable difference in how customers and agents interact.

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