An ATS (Applicant Tracking System) is a software application that helps recruiters and staffing agencies manage the entire recruitment process, from posting job listings to tracking and communicating with candidates. An effective ATS system helps recruiters to: Save time: An ATS can automate repetitive tasks such as resume screening, scheduling interviews, and sending follow-up emails,
The TCPA (Telephone Consumer Protection Act) is a federal law in the United States that regulates telemarketing calls and text messages. It was enacted in 1991 in order to protect consumers from unwanted telemarketing calls and texts. The TCPA requires businesses to obtain prior express consent from consumers before making telemarketing calls or sending text
Businesses invest in training for their sales teams for a variety of reasons, but one of the most important is to ensure that they are able to effectively manage high call and email volumes. High call and email volumes can be a major challenge for sales teams, as it can be difficult to respond to
Emojis are small pictures or symbols that can be used to express emotions or ideas in electronic communication. The first emojis, created in Japan in the late 1990s, were developed as a way to add visual interest and emotion to text messages. Fun fact: the word “emoji” comes from the Japanese words “e” (meaning “picture”)
CRM (customer relationship management) software helps sales teams efficiently manage and track their interactions with prospects and customers. An effective CRM allows a sales team to have a single, centralized view of all customer data and activity, which can help them identify sales trends and patterns, prioritize leads, and stay organized. It can also help
Connecting Sonar to a customer relationship management (CRM) system is an effective way for businesses to streamline their communication with customers and leads. Once the two systems are integrated, businesses can send and receive text messages directly through their CRM, allowing them to easily track and manage all of their customer interactions in one place.
When it comes to texting your customers, timing is everything. The best time to send a text message will depend on your specific business and your customer base, but there are a few general rules to keep in mind. First, consider any relevant regulations. In the United States, the Telephone Consumer Protection Act (TCPA) regulates
Writing effective email and/or text message templates for a sales team is important for several reasons, particularly when reaching out to potential customers over an extended period of time. First and foremost, these templates can help sales reps to effectively communicate with B2B leads at every stage of the buyer journey. By providing a clear
Emailing leads and staying in touch via SMS helps to build and maintain relationships with potential customers. By regularly sending relevant and valuable content, businesses can establish themselves as thought leaders in their industry and position themselves as a trusted resource for their leads. Texting and email used together represents an effective way to nurture
Generating leads and sales prospecting are essential parts of growing a business. One effective strategy for outbound communication is to create a targeted lead list. This is a list of potential customers who are most likely to be interested in the products or services that your business offers. Sales teams use a variety of tools
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