Convenience is key in today’s world. There’s nothing more convenient than getting texts as a form of brand communications instead of emails. Aside from being the preferred method of brand communications, SMS has the highest engagement rates among all forms of communication. Getting started using mobile messaging can seem intimidating, but once you know the reasons why it works, you’ll be wanting to start immediately.
With Marchex’s support and resources, especially their industry-leading Artificial Intelligence technology, we will be able to accelerate and achieve our mission much more quickly than we could have alone. We are incredibly excited to be a part of the Marchex family.
Matthew Berman, CEO of Sonar, recently sat down with Chris Messina, who coined the term “conversational commerce“, to discuss the future of messaging and bots.
Matthew Berman, CEO of Sonar, recently sat down with Chris Messina to discuss the future of messaging and bots.
“Messaging allows computing to go with us wherever we are and interact with services in an asynchronous way” – Chris Messina
Sonar, a two-way communication platform for customers, is on a mission to unify some of the world’s most popular mobile messaging interfaces, like SMS, Facebook Messenger, WeChat and Slack. Sonar is exploring the potential of chat bot integrations within these messaging channels so businesses can meet their customers where they want to talk.
Ready to streamline communication with your customers?