Matthew Berman, CEO of Sonar, recently sat down with Chris Messina, who coined the term “conversational commerce“, to discuss the future of messaging and bots. Below is a transcript of the SonarCast:
“Messaging allows computing to go with us wherever we are and interact with services in an asynchronous way” – Chris Messina Matthew Berman, CEO of Sonar, recently sat down with Chris Messina to discuss the future of messaging and bots.
It’s a familiar voice we all know far too well. “If you know the extension of the person you would like to reach, you may dial it at any time. Press 0 to speak with a representative. For all other callers, please listen to the following options: for account information press 1, for questions about