Sonar helps businesses leverage texting to reach customers where they’re at: on their phones. The average American checks their phone 344 times a day, or once every 4 minutes (Reviews.org, 2021) and text messages boast a 98% open rate (CTIA, 2022). Businesses across all industries take advantage of SMS to reach customers, including insurance agencies,
Text messaging has become an integral part of our daily communication, and businesses have quickly recognized the potential of SMS as a marketing and sales tool. Optimizing text messages can increase high returns on investment (ROI) for companies, as SMS offers a direct and personal way to reach out to customers. 95% of text messages
Sending SMS surveys to customers offers various benefits for businesses, most notably convenience and personalization. SMS surveys are quick and easy for customers to complete, leading to higher response rates compared to other methods. They also allow for personalized interactions with customers, making them feel valued and understood. There are several different types of SMS
Invoicing software helps businesses automate and streamline the invoicing process, saving time and reducing manual errors. It also offers features such as customizable templates, automatic payment reminders, and real-time reporting, improving the overall efficiency and organization of financial transactions. Additionally, it can improve cash flow management by tracking outstanding invoices and facilitating online payments. There
HR software applications play a crucial role in the success of modern businesses by streamlining HR processes and improving efficiency. By utilizing HR software, businesses can reduce costs and improve the overall employee experience. HR software also helps businesses stay compliant with ever-changing labor laws, lowering the risk of legal penalties. The data aggregated by
An ATS (Applicant Tracking System) is a software application that helps recruiters and staffing agencies manage the entire recruitment process, from posting job listings to tracking and communicating with candidates. An effective ATS system helps recruiters to: Save time: An ATS can automate repetitive tasks such as resume screening, scheduling interviews, and sending follow-up emails,
The TCPA (Telephone Consumer Protection Act) is a federal law in the United States that regulates telemarketing calls and text messages. It was enacted in 1991 in order to protect consumers from unwanted telemarketing calls and texts. The TCPA requires businesses to obtain prior express consent from consumers before making telemarketing calls or sending text
Businesses invest in training for their sales teams for a variety of reasons, but one of the most important is to ensure that they are able to effectively manage high call and email volumes. High call and email volumes can be a major challenge for sales teams, as it can be difficult to respond to
Emojis are small pictures or symbols that can be used to express emotions or ideas in electronic communication. The first emojis, created in Japan in the late 1990s, were developed as a way to add visual interest and emotion to text messages. Fun fact: the word “emoji” comes from the Japanese words “e” (meaning “picture”)
CRM (customer relationship management) software helps sales teams efficiently manage and track their interactions with prospects and customers. An effective CRM allows a sales team to have a single, centralized view of all customer data and activity, which can help them identify sales trends and patterns, prioritize leads, and stay organized. It can also help
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