Organizing your team members’ permissions in Sonar according to their specific roles has been proven to help drive revenue and growth. Using Custom Roles and Permissions enables each team member to focus on tasks that only pertain to their job description. In this 4-part series, we will go over common team roles and what their role-based access controls (RBACs) should look like in Sonar.
There are hundreds of educational and e-learning companies out there today. So what makes yours standout? For starters, having a centralized, mobile strategy is a must. Being able to text, send out drip messaging campaigns, and schedule academic meetings all from one communication platform is why TestMax Prep, StudySoup, Revolution Prep, and many more have chosen Sonar to improve their sales, customer engagement, and overall retention!
Over the past year, Sonar has co-created bots with our partners to help scale their mobile messaging efforts toward prospects & leads. Below, we highlight some of the interesting pieces of learning we found through building and releasing these communication bots.
At the turn of the century, the internet revolutionized customer relationship management for businesses. Nowadays, there’s a new catalyst: business text messaging communication platforms. Texting has become a staple of communication in society, especially as the use of phone calling dwindles.
Convenience is key in today’s world. There’s nothing more convenient than getting texts as a form of brand communications instead of emails. Aside from being the preferred method of brand communications, SMS has the highest engagement rates among all forms of communication. Getting started using mobile messaging can seem intimidating, but once you know the reasons why it works, you’ll be wanting to start immediately.
With a custom mobile strategy, your institution can recruit, enroll, and retain more students. Over 50% of students report that text conversations are more meaningful and a better way to maintain contact (vs. phone and email). It’s possible to attract and nurture more students with a strategy that incorporates powerful features like Sonar’s automated Campaigns and Follow-Ups.
At Sonar, we take consumer protection very seriously. Lately, consumer protection has become a very hot topic of discussion, especially when it comes to digital protection of personal data on the web.
Sonar’s platform already helps partners increase engagement from 20% to 70% by using mobile messaging (read our case study). Now with our new Follow-Ups feature, you can schedule an automated series of events to help keep those personal, one-to-one conversations going.
As Sales, Marketing, and Customer Service teams continue to plan their 2019 strategies we thought it would be helpful to provide a resource for mobile messaging. The goal of this article is to help those new to mobile messaging develop a successful strategy.
The art of closing requires that people trust you. The way to build that trust is not by amassing followers on social media, but by listening to your audience, understanding their challenges, and helping them overcome them. SMS gives you a powerful channel to build trust.
Ready to streamline communication with your customers?