It might seem counterintuitive to associate automation with personalization. If you ask a colleague about efficient communication, they may mention impersonal mass emails addressed to {first name}, {last name}. However, AI and NLP (Natural Language Processing) capabilities are only becoming more sophisticated and necessary for sales teams. According to SkyQuest Technology Consulting Pvt. Ltd, the
Amidst constant headlines announcing future layoffs, sales teams feel pressured to demonstrate value and increase efficiency. Rather than simply working more, however, sales teams must instead focus on boosting productivity and honestly evaluate their current systems. It is accordingly critical for sales reps to automate tasks in connection with administrative and reporting duties. For example,
It’s no secret that customers expect to interact with brands in an increasingly personalized way. According to Epsilon, 80% of customers are more likely to buy a product or service from a brand who provides personalized experiences. Also, modern day consumers expect these interactions, from advertisements to email newsletters, to be tailored to their needs. In
Sonar has been collaborating with companies since 2014 to implement intuitive, engaging, and easy communication strategies. 2020 brought a myriad of changes, including the ways customers want and expect to connect with businesses. Our partners adapted during a time of immense uncertainty and, ultimately, grew closer with their customers and communities. Based on our observations,
Many of Sonar’s partners automate the process of asking for referrals. It takes pressure off of sales teams after closing a deal and helps customer success teams track customer satisfaction. Here are some best practices our team has noticed among partners.
Businesses both large and small have needed to adapt to shifting consumer patterns in 2020. As customers navigate the complexities of 2020, lending companies must become a trustworthy and accessible resource for information and support. Texting can be the key.
SMS marketing resembles a hidden gem that’s slowly yet steadily coming out of its shell. It has already managed to become popular among a huge number of businesses and is now known as one of the most fruitful marketing strategies.
Texting offers immediacy and convenience, highly desirable traits when it comes to engaging with the provider of your security and home automation system. Converting 10% of their inbound phone-based customer contact to a digital messaging experience in 5 short months, Brinks saw a noticeable difference in how customers and agents interact.
For sales teams and organizations, scheduling meetings is crucial to their business goals. They don’t have time to waste and they need to get customers/prospects scheduled while they’re interested to increase the chances of a deal and improve customer satisfaction.
Thanks to the resounding popularity of smartphones and other mobile devices such as tablets and phablets, marketers have found ways to integrate SMS marketing and mobile marketing into the fold of digital marketing campaign strategies.
Ready to streamline communication with your customers?